Delete Your Account
We're sorry to see you go. If you no longer wish to use LiveAccess, you can delete your account in the app, or ask us to delete it. Once your account is closed, it cannot be reopened.
How to delete your account
In the app: go to Profile, then Delete Account. This works if you created the account yourself.
If your organisation or TPS set up your account: email liveaccess@tps.ltd from your registered address. The button below opens a pre-filled email.
Request Account DeletionThis will open your email app with a pre-filled message.
What Happens Next?
- Account closed: Your account is closed straight away and can't be reopened.
- Records we keep: Some records are kept to meet TPS's business and legal obligations, as described in our Privacy Policy. These include chats, call history, recordings and voicemail shared with others, plus Firebase analytics. To ask for specific chats, recordings or voicemail to be deleted, email liveaccess@tps.ltd.
Deleting your account can't be undone. Your account can't be reopened once it is closed.
Need Help?
If you have any questions or need assistance, please contact our support team.
Contact Support